Industry Leading After Sales Service & Support - Catering Equipment Technical Service
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To avoid needless service and undue inconvenience, check the following points before you lodge a service request.
| Instructions |
It is essential that you carefully read supplied instructions.
This will ensure that any of the problems you encounter are not caused by misreading or incorrectly following directions.
Note: A charge will be made for a service-person's visit if found that a machine is functioning correctly. This charge will also apply during warranty periods. |
| Power |
Make sure the power cord or plug has not been damaged. Is power available at the power point? Check by connecting another appliance, such as a lamp or other products that you know that are working, to the power point. |
| Overheating |
Some appliances have built in over-temperature cut-out switches for protection. Ensure that you let the unit cool down before depressing the reset switch. |
| Refrigeration |
Refrigerator and freezer units of all types must have condenser filters cleaned regulary. Check that they are clean before lodging a service request.
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